IT Service Management is the implementation and management of quality IT services that meet the needs of the business. Effective IT service management ensures the desired results and customer satisfaction levels are achieved cost effectively.
Governance gives direction, drives performance and enforces credibility. Good governance is an asset and strengthens a company. It helps to build trust within key business relationships and mitigates against risks.
Governments and regulators around the world are establishing tougher compliance regulations to fight increasing cyber security threats. General Data Protection Regulation (GDPR) by the European Union a good example of such regulation. Organizations must ensure compliance with all applicable laws, regulations and frameworks to avoid significant financial and legal consequences.
PPM stands for Portfolio, Programme and Project Management, and also includes value and risk management. PPM maturity is a reference to an organization’s capability to deliver a portfolio, projects and programmes.
IT Service Management is the implementation and management of quality IT services that meet the needs of the business. Effective IT service management ensures the desired results and customer satisfaction levels are achieved cost effectively.
Information is the currency of 21st century. Information security is safeguarding an organization’s information from unauthorized access or modification. Organizations need careful planning, adoption, monitoring and maintenance of effective controls to protect their information assets.
Growing and dynamic businesses cannot afford extended interruption in their operations and services. Business and ICT (Information & Communication Technologies) continuity is all about planning & ensuring that critical functions remain available even during emergencies, crisis and disaster situations.
This is the era of quick and continuous change across all major human endeavors. The companies that are winning in this new era are those that can respond to change with agility—not by resisting it, but by harnessing its forces to rally and augment their own.
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Copyright © 2019 Calicsi Private Limited UK